A reclamation yard in Reno turns intake chaos into searchable work orders

The yard relied on photos in group chats, sticky notes on desks, and memory. Staff knew the business well, but information scattered as soon as several jobs arrived at once.

That made pricing slower and created extra callbacks when customers asked about timing or inventory.

MAPLE now turns incoming notes into structured job drafts with customer details, part numbers, and pickup status. The team reviews each draft before it becomes a work order, so nothing is automatic without a human in the loop.

The owners say the biggest win is not automation. It is shared context: anyone on site can now understand what is happening without chasing the original message trail.

Fewer missed callbacks, faster quote preparation, and a calmer handoff between the front desk and the lot team.